Returns and refund policy

Should you be dissatisfied with any product for any reason you may arrange a free return.

We offer an 100% money back guarantee on products that are returned within 30 days, unopened and in the original packaging.

For Dermalogica products, we offer a 100% money back guarantee for opened products as long as they are returned within 30 days of the purchase date.

Should you experience a Skin Response, contact us to discuss.

Please email info@theskingenie.co.uk quoting your order number, your name and reason for return.